Returns & Exchanges
Utah Department Store stands behind the quality of our products and offers a 30-day return window for most items in their original condition. We aim to make your shopping experience seamless by providing a straightforward process for returns and exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and including the packing slip provided in the portal.
Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized shipping carrier location across the state or nationwide.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing